Shipping Policy – NAWAFY LTD

1. Shipping Areas

NAWAFY LTD ships products to supported regions through trusted logistics and delivery partners.

2. Delivery Times

Estimated delivery times generally range between:

• 2–7 business days depending on destination
• Delays may occur during holidays, promotions, or periods of high demand

3. Shipping Fees

Shipping fees are calculated during checkout and may vary depending on the delivery location and order size.

Free shipping promotions may occasionally be offered.

4. Order Confirmation

After placing an order, customers may receive a confirmation email including:

• Order summary
• Shipping information
• Order number

5. Order Tracking

Customers may contact our support team for shipping updates and order tracking information: contact@nawafy.com

6. Delivery Process

Delivery partners may contact customers by phone or email to coordinate successful delivery.

If delivery cannot be completed due to customer unavailability or incorrect information, additional shipping attempts or fees may apply.

7. Failed or Refused Deliveries

If a customer refuses delivery or remains unreachable after multiple attempts:

• The order may be returned to the warehouse
• Additional return or reshipping fees may apply

8. Damaged Packages

If you receive a damaged package, please contact us within 24 hours at: contact@nawafy.com

Please include:

• Your order number
• Photos of the damaged item and packaging
• A description of the issue

Depending on the situation, we may offer a replacement or refund.

9. Incorrect Shipping Information

NAWAFY LTD is not responsible for failed deliveries caused by incorrect shipping addresses or inaccurate customer information provided during checkout.

10. Contact Information

NAWAFY LTD
7 Coronation Road, Dephna House, London, NW10 7PQ, United Kingdom
📧 contact@nawafy.com
📞 +212 633 244 387